Help Center
Find details and step-by-step instructions on how to use Engage.
Help Center
Find details and step-by-step instructions on
how to use Engage.
Frequently asked questions
Who can use Engage platform?
Engage can be used by clinical investigators, healthcare institutions, patient organisations etc. to conduct multiple research projects, as well as potential project participants.

Participants can access the platform without registering to view projects shared with them. Visit our Enage Help Centre page Available projects for more information.

Participants can also register on the platform to be able to take part in projects shared with them. Visit our Engage Help Centre page Registration for participants for more information.
What devices can I use to access the Engage platform?
You can access the Engage platform on any device that connects to the internet. As your answers are saved, you can even swap devices at any point.
Where do I turn if I need help with using the Engage platform?
If you encounter any issues when using the Engage platform, don't hesitate to reach out to our Support team at support@longenesis.com.

In case of any legal or Privacy policy related inquiries, please contact privacy@longenesis.com.
Where is my information stored?
Your personal information and the responses you give in the surveys you complete will be stored on the servers of the secure and reliable Cloud computing platform AWS located in Stockholm. More information about how we manage and store data can be found in our Privacy Policy.
Who will be able to access my information?
Your personal information will be kept strictly confidential and will not be shared with anyone without your prior consent.

The data gathered by Engage is used only in compliance with the project consent documentation and the Terms and Conditions of the platform.
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